How to Order

5 EASY STEPS.

Step 1: Select the Product You Want

Once you’ve found the   piece you’d like to purchase, you will need to add it to your shopping basket. To do this, simply select the product you wish to purchase and, after specifying your preferred size, click the button labelled “Add to Basket.”

You will find the button at the right hand side of every product. If you click the shopping basket icon in the top right hand corner of the screen, then you will see what you’ve placed in your shopping basket. Once you have finished shopping and are ready to order, you can move on to the payment process.

Step 2: Check Order (and Adjust if Necessary)

Check and make sure that the correct products have been selected. You can delete any products by clicking the button labelled “dustbin.” At “Qty”, you can specify the number of products desired. If you wish to change the number of products, then enter in the number desired and click the button labelled “update” in order to update the basket to the correct quantity.

Step 3: Order and Continue to Payment

On this page, you can fill in your address and, if needed, an alternative delivery address. You can also arrange payment. You can check your order one last time, then you will need to agree to our General Terms and Conditions and place your order.

Step 4: Payment and Closure

We accept various methods of payment:

Step 5: Confirmation

We confirm your order and we send you an “Order Confirmation” email.

Get the Size

RING

We prefer to take your size ourselves.

You can measure at home with the following methods:

Method 1:

  1. Use a piece of strong or strip of paper

  2. Wrap arounf your finger and mark/cut where it complete the circle.

  3. Now measure the piece of string/paper on Ruler

The length of the strip will give the ring circumfrence.

Method 2:

Use ring that fits

  1. Take ring and place on ruler (Take a phote)

  2. See the measurement in the inside circle of ring.

This measurement will give you the diameter.

NECKLACE

Chains come in various lengths, we work with the following as

Standard:

  • 45cm

  • 50cm

(Enquire for other lengths or adjustable chain options)

WRIST

You can measure your wrist at home:

  1. Use a piece of strong or strip of paper

  2. 2.wrap around your wrist and mark/cut where it completes the circle.

  3. 3.Now measure the piece of string/paper on Ruler

T&C's

Ordering from DRJM:

Agreement when Placing Order:

DRJM excellence and in turn wants you to be happy with your purchase. Due to the nature of our business which is linked to personalisation, it is very important to be aware of our Standard Return Policy and matters related to exchanging items. It’s your responsibility to read the Terms and Conditions. 

Order Processing & Delivery:

Manufacturing and hand crafting of your order will begin processing once payment has been received and it has cleared.

Payments can take up to two days to reflect.

We process orders and allocate payments once a day, therefore orders are not immediately allocated to manufacturing.

Manufacturing Time:

Each order has a hand crafting time of 5-10working days which only begins when payments reflects.

 

Once your payment reflects, your order will enter our workshop to begin its hand crafting time. After the final day of handcrafting time, your order will be dispatched with our courier partner by the close of business. Tracking information will be sent to you.

During the festive season, Valentine’s Day or other important celebrations our manufacturing time may be extended without prior notice due to an increase in orders.

Public Holidays: Orders are not processed, dispatched or delivered on public holidays. A public holiday will delay the delivery of your order by at least one additional day.

 

If your responses are delayed or our calls and attempts to communicate with you go unanswered, we are unable to expedite the order when you do eventually make contact.

Order Placement Tips:

  • Paying via credit card is the swiftest method of payment.

  • Whatsapp your custom Engraving to +27 76 464 6148

Delivery address:

Please note that our courier partners are unable to deliver to P.O. Box addresses. DRJM will not be held responsory liable for incorrect delivery details supplied by customers when checking out. When selecting our courier option, it will be necessary for someone to sign to acknowledge the receipt of the parcel upon delivery.

Once your order has been dispatched we are unable to update your delivery address. Delivery time may vary from areas.

We only  offer Shipping Locally in South-Africa.